The Autumn Homestel

Great place for the price. I stayed first in the standard budget room, but it was too basic for me and didn't smell good, so I moved to the better (more expensive) room with the nice view and more spacious with the nice design. However, the other part of the hotel (with no view) is quiter. Just heads up if that's your priority. Lots of nice coffee shops in the area, more peaceful than the old quarter. However still some noise from the streets, but it's just the city, so if you want something very quiet you need to stay far away from the centre. Location is walking distance to the old quarter, so I was satisfied.

The view to the lake is beautiful, in a well located area, not noisy and in a walking distance to the main downtown highlights. Our room was pretty clean and it was confortable, the bed soft enough. The staff was absolutely nice. Lan, the front desk person in charge, was helping us a lot! She left us keep our baggage in the hostel a couple of days while we were finishing our northern Vietnam trip. The laundry service is included and there is a vegan restaurant in the ground floor, which we recommend because is delicious and has fair prices.

The staff were really helpful. Even if we arrived 5 hours before our check in the lady helped us and took care of our luggage. When we returned to our room, she already brought in the room for their safety. The communication was perfect. The Autumn Homestel provides you with everything that is on the booking facilities. There is laundry, kitchen, water, some food in the kitchen and the location next to the lake is amazing.

Loved the location of this property, a bit out of the centre of Hanoi but really easy to get taxis into the centre. A quiet stay but worked really well for us. The free laundry was a massive bonus for us! Only issue with this was that the cleaners also use the washing machine and dryer so it was busy throughout the day, we used it early morning and it was free then so this was perfect!

Lan is a very sweet woman and helped with everything until my taxi for airport. The location is wonderful with the lake just beside and several cafes and restaurants. The old quarter is also near. If you want to stay in a peaceful location but still close to the shopping areas, this homestay is a nice option. The rooms are clean with well functioning equipment.